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Website accessibility

The current Disability Discrimination Act (DDA) requires that goods and services are offered on equal terms to people with disabilities.

 

Brent Council is committed to providing its online services to all sections of the public. Our website is being designed to follow the accessibility guidelines issued by the World Wide Web Consortium (W3C) and the Royal National Institute for the Blind (RNIB).

 

We are committed to making our website as accessible as possible. We aim to meet the highest level of International Web Accessibility standards in all parts of the website. There is now a feedback link in every page for users to raise awareness of any issue with the page, including its lack of accessibility.


Our site is speech enabled using 'Browsealoud' software which needs to be downloaded and installed.


This is a free service and you can download the software at:

 www.browsealoud.com/downloads.asp

 

Our access keys help users move around the key pages of this site without having to use a mouse or navigate from the content back to the header through an endless number of links. These are as follows, 

    0 for Accessibility including Access keys
    1 for A to Z of council services
    2 for Sitemap
    3 for Contact the council
    4 for Do it online
    5 for Help using this website
    6 for Maps
    7 for My Brent
    8 for Search
    9 for Home

 

We advice users to refer to their browser settings as the combination of keys varies with different products and operating systems e.g. with Macintosh, press Ctrl key access key and with Microsoft Windows, Alt key access key in IE and Shift key, Alt key Access key in Mozilla Firefox.

 

Accessibility of council offices
Information on accessibility to council offices can be found on our council offices location pages

 

Disabled Go access information

Accessibility of non-council offices in Brent and across London
Information on accessibility of places of interest across the borough and across London is offered by DisabledGo.


Internet access
There are a variety of points of access to the Internet across Brent, see http://www.brent.gov.uk/internet some of which have specific disability facilities.