Complaints about a school

All the schools in Brent want their children to do well and be happy. They recognise that you as a parent/guardian play an important part in making this happen.

Therefore, schools aim to provide as many opportunities to keep you informed and involved in your child's progress as they possibly can. Regular reports open days and visits all helping the process. Questions and concerns are usually dealt with quickly and helpfully.

However, we recognise there are times when things go wrong, when concerns continue and differences of opinion develop. These can usually be resolved by speaking to the right person.

Most concerns can be settled without too much trouble, but whatever the issue, even where you are seriously concerned about your child's future at the school, it's always important to try to find an answer.

Disruption to a child's education would be the most damaging result of all.