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Reference:E10
 
Title (unofficial):Targets for costs of payment transactions
 
Category:06. Payments
 
Suggested Sponsor(s):Head of Finance
 
ODPM desc:Agreed baseline and targets for reductions in unit costs of payment transactions.
 
IDeA guidance:This outcome is a voluntary one agreed by high performing councils as part of the IEG3 grant claim process.

To fulfil the requirements of this outcome, councils will have to monitor the costs of their payment transactions and seek to reduce costs by encouraging the use of cheaper payment channels.

Firstly baseline figures will have to be calculated for each of the various payment channels – such as face to face, through third parties and over the web. The costs should be calculated per transaction including all staffing and support costs. Overall totals should also be calculated.

Targets should then be set for volumes of transactions through each channel. Savings will come from encouraging use of the cheaper channels.
 
ESD Toolkit:Click here for relevant ESD-Toolkit page
 
 
Nat Projects:Data is no longer maintained
 
LGSL refs:
 
Partnerships:Data is no longer maintained
 
Products:Data is no longer maintained
 
Other links:
 
Technology components:A - Customer Database
B - Customer Tracking
C - Data Warehousing
D - Middleware & Web Services
E - Workflow, Messaging & e-Forms
F - Document & Records Management
G - Content Management
H - Security, Authentication & Smartcards
J - e-Procurement
K - Geographic Information System
L - Local Land & Property Gazetteer
M - Access Channels
 
 
URL for this page:http://www.brent.gov.uk/egr.nsf/POByRefLP/E10
 
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Last updated : 04/26/2005 11:40:01 AM