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Reference:G13
 
Title (unofficial):Parking fine appeals
 
Category:08. Transport
 
Suggested Sponsor(s):Head of Parking Services
 
ODPM desc:E-forms for “parking contravention mitigation” (i.e. appeal against the issue of a penalty charge notice), including email notification of form receipt and appeal procedures.
 
IDeA guidance:To fulfil the requirements of this outcome, councils will need to implement online forms to allow customers to appeal against the issue of a Penalty Charge Notice in relation to parking and traffic controls, and to track these interactions using a CRM system or other system with similar functionality.

Notification of form receipt should include information on the enforcement and appeals process.
 
ESD Toolkit:Click here for relevant ESD-Toolkit page
 
 
Nat Projects:Data is no longer maintained
 
LGSL refs:471
 
Partnerships:Data is no longer maintained
 
Products:Data is no longer maintained
 
Other links:
 
Technology components:A - Customer Database
B - Customer Tracking
C - Data Warehousing
D - Middleware & Web Services
E - Workflow, Messaging & e-Forms
F - Document & Records Management
G - Content Management
H - Security, Authentication & Smartcards
L - Local Land & Property Gazetteer
M - Access Channels
 
 
URL for this page:http://www.brent.gov.uk/egr.nsf/POByRefLP/G13
 
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Last updated : 01/25/2006 04:07:48 PM