| Priority Outcome |
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| Reference: | R25 |
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| Title (unofficial): | Publication of website service standards |
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| Category: | 13. Take up of web services |
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| Suggested Sponsor(s): | Head of Web Services
Head of ICT |
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| ODPM desc: | Publication of Internet service standards, including past performance and commitments on service availability |
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| IDeA guidance: | This outcome relates to website availability.
Firstly, councils will need to have mechanisms in place, either in-house or via their Internet Service Providers, to monitor the availability of their web servers.
Secondly, they will have to publish the results of this monitoring on their website as well as use it for internal management purposes.
Finally, councils will have to make a commitment to future availability.
Monitoring the service performance of council websites is seen as an essential step towards mainstreaming web activity. Reliable performance is also important in order to encourage and maintain the take-up of web-based services by the public. |
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| ESD Toolkit: | Click here for relevant ESD-Toolkit page | |
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| Nat Projects: | Data is no longer maintained | |
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| Partnerships: | Data is no longer maintained | |
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| Products: | Data is no longer maintained |
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| Other links: | |
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| Technology components: | M - Access Channels |
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| URL for this page: | http://www.brent.gov.uk/egr.nsf/POByRefLP/R25 | |
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