August 2008 update - it has been agreed to merge the eGov Register and Socitm Software Index over the next 12 months and we will report future progress on this page.

Socitm's annual Index of Application Software used by local authorities covers the software used by local authorities in England, Wales, Scotland and Northern Ireland and also provides details of software used by Fire and Police authorities and Housing Associations.

The functions include financial, people and property systems as well as specialist systems for front-line services such as environmental health, libraries, social services and housing management. Also included are systems to support internal management processes such as document management, CRM, content management, virus detection and specialist applications used by Fire and Police.

The Index provides a comprehensive picture of the software used by each council including supplier, operating system, installation and planned replacement dates.  It also includes tables showing the relative market share (in terms of number of installations) of each supplier and the levels of user satisfaction with suppliers and their products.
 
The Index includes contact and product details for over one hundred of the main software suppliers to local government.

The current survey report - The Application Software Index 2007 - is available to purchase on CD-Rom (participants receive a copy free of charge) and can be ordered on-line.

More details available from http://www.socitm.gov.uk/socitm/Library/Software+Index+2007.htm

Authorities which participated in the 2005, 2006 and 2007 surveys can be seen here or from each local authority page.

The survey for the 2007 edition was carried out in Feb-Apr 2007.

A comparison of the features on the eGov Register, esd-Suppliers and Socitm Software Index is available here.