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Priority Outcome Click for IDeA Priority Outcomes page IDeA logo
 
Reference:G10
 
Title (unofficial):Efficiency savings from e-payments
 
Category:06. Payments
 
Suggested Sponsor(s):Head of Finance
 
ODPM desc:Demonstration of efficiency savings and improved collection rates from implementation of e-payments.
 
IDeA guidance:To meet this requirement, each council will need to define its own procedures to generate baseline data on:

- Current method of payments, including volumes and value of transactions;
- The cost of collecting income through these existing methods;
- The collection rates achieved by current methods.

They will also need information on the unit cost of e-payments, including the cost of any investments in technology and process changes.

They will need to establish mechanisms and processes for regularly monitoring and reporting on changes to the above indicators over time, for instance shifts from traditional payment methods towards e-payments.

They will then need to go through several cycles to provide evidence that efficiency savings and improved collection rates are being achieved.
 
ESD Toolkit:Click here for relevant ESD-Toolkit page
 
 
Nat Projects:Data is no longer maintained
 
LGSL refs:
 
Partnerships:Data is no longer maintained
 
Products:Data is no longer maintained
 
Other links:Brent ROI model - vn1 2.52CTax.xls
 
Technology components:A - Customer Database
B - Customer Tracking
C - Data Warehousing
D - Middleware & Web Services
E - Workflow, Messaging & e-Forms
F - Document & Records Management
G - Content Management
H - Security, Authentication & Smartcards
L - Local Land & Property Gazetteer
M - Access Channels
 
 
URL for this page:http://www.brent.gov.uk/egr.nsf/POByRefLP/G10
 
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Last updated : 02/10/2006 11:33:28 AM