| Priority Outcome |
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| Reference: | E14 |
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| Title (unofficial): | Pre-qualification for other Benefits |
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| Category: | 09. Benefits |
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| Suggested Sponsor(s): | Head of Revenues & Benefits |
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| ODPM desc: | Pre-qualification of Council Tax and Housing Benefit claimants for other eligible entitlements (e.g. school uniform grants, free school meals), including pre-filling of relevant claim forms. |
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| IDeA guidance: | This outcome is a voluntary one agreed by high performing councils as part of the IEG3 grant claim process.
To fulfil the requirements of this outcome, once a claimant has been found eligible for Council Tax Benefit or Housing Benefit they should automatically be pre-qualified to receive other council-administered entitlements that apply to them.
To do this the functionality of benefits calculators should be extended to include all other relevant entitlements. A successful application for one benefit should then trigger automatic applications for all other relevant entitlements – including the filling of appropriate forms for third party agencies as appropriate.
This outcome is an opportunity to use the CRM as a repository of “capture once, use many times” data about (in this case) eligibility for benefits.
The real challenge here is in two-tier areas – Districts process Council Tax Benefit and Housing Benefit, whereas Counties deal with School Uniform Grants and Free School Meals. Data sharing arrangements will need to be put in place to facilitate this. |
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| ESD Toolkit: | Click here for relevant ESD-Toolkit page | |
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| Nat Projects: | Data is no longer maintained | |
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| LGSL refs: | 2, 3, 4, 22, 23, 39, 63, 67, 69, 73 | |
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| Partnerships: | Data is no longer maintained | |
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| Products: | Data is no longer maintained |
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| Other links: | |
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| Technology components: | A - Customer Database
B - Customer Tracking
C - Data Warehousing
D - Middleware & Web Services
E - Workflow, Messaging & e-Forms
F - Document & Records Management
G - Content Management
H - Security, Authentication & Smartcards
I - e-Payments
K - Geographic Information System
L - Local Land & Property Gazetteer
M - Access Channels |
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| URL for this page: | http://www.brent.gov.uk/egr.nsf/POByRefLP/E14 | |
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