CRM

Product Type

Title:	CRM

Description:	Customer Relationship Management software
Type:	Software
Category:	Corporate (used for the spreadsheet categories)
Links:	Wikipedia: http://en.wikipedia.org/wiki/Customer_relationship_management Evaluation Centre: http://www.evaluationcentre.com/crm_software_call_centre_marketing_software/home.go iMPOWER article: http://www.impower.co.uk/images/uploads/CRM_perspective_for_web_final.pdf
Comment:	Links to CRM Academy and STEP removed July 08
Related Types:	Customer Data Integration, CRM Tools, Integration
Multimedia:	CRM and Templates - LocalGovTV. Jun 2007

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