Out of hours service

Outside of office hours Brent Environmental Health provides a service for noise, smoke and light nuisance. We also provide a service that is never closed to deal with the imminent and significant public health risks only.

For example this would include:

• an infectious disease notification from a GP, hospital or official
• food poisoning affecting people from more than one family or household
• incidents requiring immediate treatment by a doctor
• major pollution incidents
• contact from government, public bodies and 'blue light' services
• contact from another Brent Council stand-by officer.

We can be contacted through the Council's main switchboard 020 8937 1234

For example this would exclude:

• an infectious disease notification from a member of the public
• food poisoning incidents only affecting people from the same family or household
• minor incidents requiring no immediate treatment by a doctor
• noise, smoke and light nuisances as we have a dedicated out of hours service for this
• requests for pest control treatments
• requests for the removal of animal carcasess including rodents
• enquries about lost or found animals
• removing hypodermic syringes on the highway or council land or property
• removing abandoned vehicles
• refuse or dumped rubbish.