Use our benefits section to find out whether you are eligible for housing benefit and how to claim it.

Housing Association rent increases

If you are a tenant on a Housing Association property please note that you do not need to notify us of your rent increase.

This is a result of us having an arrangement with all Housing Associations that they send us direct details of these increases.

You should hear from us within two weeks of your rent increase as we input these promptly.

Claiming benefit

Find out how to claim housing benefit.

Understand your notification

View a typical example of a benefit decision letter, with an explanation of all the calculations.

Payment dates

Make a note of your next benefit payment date.

Documents to bring

A check list of all the documents you will need to provide to support a claim for benefits.

Tell us about changes

Help us to recalculate your benefit quickly by reporting any changes to your details.

Calculating housing benefit

Find out how much housing benefit you are likely to receive.

How we pay

Find out how housing benefit is paid to you.

Dispute a decision

Information about making appeals when you disagree with your housing benefit decision.

Overpayment of benefit

If too much benefit has been paid, we will need to recover the overpayment.

Report a fraud

Benefit fraud costs the public sector an estimated £20 billion per year. Help us to protect benefit funds from abuse.