If necessary, we can provide a special assisted collection service for residents who are unable to place their bins and boxes out for collection. These residents are usually elderly or have disabilities. This service is only available to residents who live in a property where no one is able to move their bin for them.
An assisted collection means that our crews will come in to your front garden to collect your green recycling box, green organic bin, bio-sacks or grey rubbish bins, empty them and then return them to your front garden.
You can arrange an assisted waste collection by contacting us. One of our officers will then come to your property, assess your needs and then agree a collection place for your recycling box, bins and/or bio-sacks.