
We are ready to help keep the borough moving should freezing temperatures and heavy snowfall return to north-west London again in the winter.
Recycling and Waste staff together with its contractor Veolia Environmental Services are on standby to deal with wintery weather and ensure that the major road network remains open.
This page contains links to information about various council services during the winter season.
Road and public spaces

During heavy snowfall gritting may not have an immediate effect. Snow may build up faster than the grit will clear it. Driving will remain difficult. Drivers will need to make their own judgement on the condition of the road, their own capabilities and the need for their journey.
Weather advice
Older people
Schools
Burst water pipes
The cold weather can lead to water pipes bursting. Anyone who spots a leak or burst pipe on a street or pavement should contact the 24-hour leakline on freephone 0800 714 614. This will help the water company fix pipes as soon as possible and grit potentially dangerous ice patches.
Protecting your home
Veolia Water has also produced its own on-line 'how to lag your pipes' video guide to help people protect internal and external pipes in preparation for the cold weather, visit www.veoliawater.co.uk/coldweather.