We are carrying out essential maintenance on Saturday 8 August. During this time My Account will be unavailable between 8am and 1pm. We apologise for any inconvenience caused.

Accessibility statement for Brent Youth Zone

This service is offered as part of the wider Brent council website. There’s a separate accessibility statement for the main Brent council website and associated web platforms and applications.

This page only contains information about Brent Youth Zone

Using this service

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  •          change colours, contrast levels and fonts
  •          zoom in up to 300% without the text spilling off the screen
  •          navigate most of the website using just a keyboard
  •          navigate most of the website using speech recognition software
  •          listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’re also making the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability:

What to do if you can’t access parts of this website

If you have difficulty using this service, please get in touch by emailing us at: webteam@brent.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, let us know by emailing webteam@brent.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

London Borough of Brent Council  is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be marked up so they are accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

We will work to ensure key new documents meet accessibility standards.

Pre-recorded video

Most of our videos don't have accurate edited captions. This doesn’t meet WCAG 2.1 success criterion 1.2.2 (captions pre-recorded). None of them have audio descriptions. This doesn’t meet WCAG 2.1 success criterion 1.2.5 (audio description pre-recorded).

The regulations do not apply to pre-recorded videos published before 23 September 2020.

However, any new videos we publish from 23 September 2020 will have edited captions, subtitles or be audibly described.

How we tested this website:

This website was last tested on 20 September 2019 by the Brent web team using Powermapper software.

What we’re doing to improve accessibility

We released new code to the website on 23 September 2019 to fix the issues we identified during testing.

This statement was prepared on 23 September 2019 and was last updated on 23 September 2019.