An innovative new advice partnership will see major improvements to how local people can access independent advice services in Brent from 1 April 2016.
The new service, which is funded by Brent Council, will be delivered by Brent Citizens Advice Bureau (CAB) and its partners Age UK Brent, Advice 4 Renters and CVS Brent, with grants of up to £10,000 being awarded to those who can demonstrate how they will use the funding to meet the priority advice needs of Brent residents.
Each partner will make up a wider network of service providers that can be accessed through a new website, Brent Advice Matters (BAM). The new BAM website will act as a digital gateway to direct Brent residents to information for their individual needs, and can refer them for a face-to-face appointment with the local organisation that can help them.
Cllr Muhammed Butt, Leader of Brent Council, said, "This new network will provide invaluable guidance for local people who will have easy access to advice services through a brand new website, and additional outreach and home visits available for the most vulnerable advice seekers.
"The partnership demonstrates our continued commitment to ensure that everyone who lives and works in Brent including the most vulnerable, can improve the quality of their lives by getting the help they need from local services within the Borough."
BAM will be compatible with smart phones and can also be accessed, via self-serve terminals in the library at Willesden Green and the Brent Civic Centre, with Brent officers on hand to help for those that need it.