Housing services in Brent set for review

17 June 2016

A report seeking approval to review current arrangements for housing management in Brent will be discussed by the council's Cabinet later this month.


The views of Brent Housing Partnership (BHP) tenants and leaseholders will be heard as part of a review into the future of housing management in Brent if the report is agreed on Monday 27 June.


The review will conclude at the end of September before recommendations are made to Cabinet later in the year on the best way to provide and manage housing in Brent over the coming years.


Brent Council is working closely with BHP to improve performance in a number of areas. A transformation plan has been agreed and both parties are working together in the interest of residents.


If Cabinet agree the report, BHP will formally be given three months to improve its performance to the required standard while the review takes place.


The BHP Recovery Plan has been extended by three months and will run until September.


Cllr Harbi Farah, Brent Council's Cabinet Member for Housing, said: "My number one concern is to look out for the interests of Brent tenants and leaseholders.


"It is good to see some improvements from BHP following concern raised by the council earlier in the year, but we also recognise that there is still a considerable amount of work to be done before the service is at the level it should be.


"I would like to thank the Board and everyone at BHP for the efforts they are making to improve performance and look forward to getting this review underway so we can hear the experiences of tenants and leaseholders who deserve nothing but the best."


As well as the BHP performance issues, the review is set to take place in the context of major housing challenges including the impact of the government's housing reforms, cuts to welfare benefits and demand for housing in the borough continuing to outstrip supply.


Rowann Limond, BHP Interim Managing Director, said: "Over the past six months we have put in place measures to transform the services BHP deliver. We have listened to our residents and we are making improvements to drive up satisfaction. 


"We know we need to continue to improve and we're committed to working on the areas where we can do better. We are determined to continue to turn our performance around and over the next few months we want residents to see the difference."


The options that are expected to be available to Cabinet later this year will be to remain with the current arms-length management organisation (ALMO) BHP, to bring housing management back under direct council control, or to set up a partnership with another housing provider to deliver the service.