A Brent Council employee who lives in Wembley has won London Council's 'Best progression made by an apprentice' Award.
Bijal Bhudia beat five other London borough entrants to scoop the top award.
The London Councils eighth London Borough Apprenticeship Awards, which celebrate the contribution apprentices make to organisations, was held at Saddlers Hall on Friday 28September.
Bijal joined Brent Council's apprenticeship programme in 2016 and quickly learned about housing, and the skills needed to do her job efficiently, including delivering a great customer service. She advanced her studies from level 2 to level 3 whilst in the Council's Housing Reviews and Appeals Team. As her knowledge increased Bijal's confidence grew which made her more determined to progress in this field of work. She showed her capability by taking on actions usually reserved for management, such as conducting investigations and writing decision letters under supervision. Bijal's commitment and ability to grasp new skills quickly was praised by her manager who nominated her for the award.
Bijal said: "I was at home and I felt I could do something with my life here. I saw that Brent Council had an apprenticeship scheme, so I applied online.
"I didn't have much when I started, but I've gained lots of skills and I've become more confident. It came as a big surprise to find out I was being nominated and a bigger surprise to realise that I had won."
Bijal is now a Housing Reviews Officer and acknowledges the support from her parents, colleagues and managers as having played a major role in her success. She has her sights set on advancing her skills and 'making her way up the career ladder'.
Cllr Amer Agha, Cabinet Member for Schools, Employment and Skills, said:
"It is wonderful that a Brent employee has won this year's award. These awards go some way to acknowledging the achievements of all apprentices and contribution that they make to organisation.
"At Brent we've worked hard to make our apprenticeship programme a success, through creating new opportunities and offering young people the chance to really step forward and progress in their chosen careers."