We are carrying out essential maintenance on Saturday 8 August. During this time My Account will be unavailable between 8am and 1pm. We apologise for any inconvenience caused.

Holiday period opening hours and service changes

The next holiday is:


Domestic abuse

  • If you or someone you know is affected by domestic abuse, speak to Advance by calling 07398 454898. In an emergency, always call 999

Emergency food support

  • For emergency food support, call 020 8937 1234

Emergency homelessness

  • Please call us on 020 8937 1234

Registration and Nationality

  • If you require an urgent burial during bank holiday closures, a registrar is on standby between 8am and 10am. Please call 0208 937 1010 for our out-of-office telephone message which provides the mobile number you should contact.

Noise nuisance