If you live in a Controlled Parking Zone you will need to order visitor vouchers if any visitors to your home need to park in a resident parking bay.
| 2 hours | 4 hours | All day |
|---|---|---|
| £1.75 | £3.50 | £5.25 |
Text your visitor's vehicle registration mark to 80010 using the following message format:
(AB12CDE represents your visitor's vehicle registration mark). There must be no spaces when entering the vehicle registration mark.
Text messages are charged at standard rate.
Please note you can only book visitor parking by text on the day that parking is required.
Parking sessions will start at the time of booking ie straightaway.
Use the automated telephone service if ALL of the following apply. You are:
To do this your mobile phone must be registered on your account, and set up as your User ID. Your User ID is what you use to log in to your online parking account.
Call 020 8290 8300 and press option 2 for visitor parking followed by option 1 for the automated service that will take you through the booking process.
The service is available 24 hours a day. If the visitor parking is for a day in the future (or a start time later today if you wish to book a 2 hour or 4 hour parking session) or the vehicle has not previously been booked for visitor parking, the system will present you with the option to talk to a call centre operator, during opening hours.
Be ready to give the operator:
The call centre service is only available 9am to 5pm, weekdays except bank holidays.
You will be given a voucher reference. There is nothing to display on the vehicle.
Once a visitor parking session has been booked it cannot be cancelled.
Civil enforcement officers will have immediate access to this information on their hand held devices.
If you need a visitor voucher today, you can also book by text or phone. Read this page for more information on how to do this.