How is housing benefit paid

There are three types of people that we pay housing benefit to:

Council tenants

Your housing benefit will be paid directly to your rent account. Even if you are receiving the maximum amount of housing benefit, you will usually have to pay a service charge yourself. Should you want to know how much you should be paying after your housing benefit has been paid, you should contact Brent council housing customer services.

Housing association tenants

Your housing benefit will be paid directly to your housing association. We will write to them at the same time you are notified to let them know how much benefit you are going to receive. If you want to know how much you have to pay after your housing benefit has been paid, you should contact the housing association directly.

Housing benefit is paid every 4 weeks in arrears.

Private landlords

We usually pay the housing benefit directly to the tenant. However, in some cases we can pay the money directly to the landlord.

If we do pay the benefit directly to the landlord we will write to them at the same time you are notified, to let them know how much benefit you are going to receive. If you want to know how much you have to pay after your housing benefit has been paid, you should contact the landlord directly.

Housing benefit is paid either every two weeks in arrears, or every four weeks in arrears. How you are paid will be on your notification letter.


Help with understanding your benefit notice letter

After a decision has been made on your benefit award regarding how much you are entitled to, you will be given a detailed notification letter.

Where possible, you will be given the letter by the officer you see when your benefit is being decided, although on occasion the letter will be sent to you through the post.

  • See our example benefit letter, giving you an explanation of all the values and calculations involved with a new claim for housing benefit and council tax support.

Payment dates

Housing benefit for rent to a private landlord is paid directly into your bank account via BACS. These payments are every four weeks or every two weeks - depending on the frequency you requested when you made your claim.

The payment dates for this financial year are listed below. These are the dates the payments should be in your bank account but it can take up to five working days to reach your account.

If you do not receive your payment as scheduled, you will have received a letter from us requesting further information. In order to receive further payments please ring the number provided on the letter.

2-weekly payment dates4-weekly payment date

01/04/2019
15/04/2019
29/04/2019
13/05/2019
27/05/2019
10/06/2019
24/06/2019
08/07/2019
22/07/2019
05/08/2019
19/08/2019
02/09/2019
16/09/2019
30/09/2019
14/10/2019
28/10/2019
11/11/2019
25/11/2019
09/12/2019
23/12/2019
06/01/2020
20/01/2020
03/02/2020
17/02/2020
02/03/2020
16/03/2020
30/03/2020
13/04/2020

01/04/2019
29/04/2019
27/05/2019
24/06/2019
22/07/2019
19/08/2019
16/09/2019
14/10/2019
11/11/2019
09/12/2019
06/01/2020
03/02/2020
02/03/2020
30/03/2020

 

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