Sharing information with landlords

Sharing information with landlords

We have introduced a portal which allows us to share information with your landlord about your housing benefit, if it is paid directly to your landlord or a council rent account. Sharing information with your landlord can help us reduce the risk of you falling behind with your rent.

If you fall eight weeks or more in arrears with your rent, we will start to make payments directly to your landlord providing they have submitted the correct evidence allowing us to do so.

Access to the portal will allow your landlord to view the following:

  • any overpayment amount and weekly recovery rate
  • the weekly entitlement
  • details of any historic payments
  • status of the Housing Benefit claim
  • whether a claim is suspended or not
  • future payment amount and due date.

We won’t give your landlord any information about:

  • your personal and family circumstances
  • reasons for suspension or cancellation
  • any additional information we have requested from you
  • whether you are in receipt of a Discretionary Housing Payment.

Overall Benefit Cap 

The Overall Benefit Cap is a limit on the total amount of certain benefits that you can get if you are of working age. The limits are prescribed by the Government and will only affect you if you are receiving Housing Benefit or Universal Credit.

If you are a person that may be affected by the Overall Benefit Cap, the Council will share information as permitted by law to enable appropriate identification and support to be given.

Details of your Housing Benefit award and any short fall arising as a result of the Overall Benefit Cap may be given to your Social Landlord in order that identification and appropriate support may be given. Information will also be shared between different parts of the Council for the same purpose.

The consequences of not sharing information as set out above may result in you not receiving the appropriate support for your circumstances and experiencing a reduction in your Housing Benefit / Universal Credit income. The shared information will be retained for the duration that the Overall Benefit Cap applies to your circumstances.

Under Occupancy Charge ('Bedroom Tax')

If you are living in accommodation provided by the Council or a social landlord and are assessed as having more bedrooms in your accommodation than is appropriate for your circumstances, you will be considered to be under occupying that property.

If you are assessed as under occupying your accommodation, a percentage reduction will be applied to your eligible rent and any eligible service charges used to determine your entitlement to Housing Benefit. This will mean that your potential entitlement to Housing Benefit will be lower.

The percentage reduction applied will depend on how many rooms you are under occupying your home by and is as follows:

  • 14% if you have one extra bedroom
  • 25% if you have two or more extra bedrooms

Details of your Housing Benefit award and any short fall arising as a result of the Under Occupancy Charge may be given to your Social Landlord in order that identification and appropriate support may be given. Information will also be shared between different parts of the Council for the same purpose.

The consequences of not sharing information as set out above may result in you not receiving the appropriate support for your circumstances and experiencing a reduction in your Housing Benefit / Universal Credit income. The shared information will be retained for the duration that the Under Occupancy Charge applies to your circumstances.

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