Terms and Conditions

Ceremonies

1. If a booking fee/ secure deposit has been made, then this is non-refundable
2. Any amendment to the time or date of your booking will incur the following charges: 
   
    - £47 – if you amend your ceremony date or time.
    - Loss of full ceremony fee – if amendment made less than 14 calendar days before your ceremony.

Cancellation and Refund Policy:

1. The £100 booking fee is non-refundable.
2. A cancellation made more than 30 calendar days before your ceremony - if the full fee for the ceremony has been paid then a refund of the ceremony fee minus £100 is applicable.
3.  A cancellation made less than 30 calendar days before your ceremony – no refund applicable.
4. If you are cancelling your ceremony this needs to be made in writing to reg@brent.gov.uk

Appointments

1. If you want to reschedule your appointment you need to advise us within 2 working days, otherwise you will be charged another appointment fee
2. If you do not attend an appointment with the required documentation you will be charged another appointment fee
3. It is your responsibility to check all legal documents before you sign, failure to do so may result in a correction fee
4. You must bring original documents for all appointments
5. If you have difficulty understanding English, you are advised to bring someone with you to assist with interpreting
6. If you are more than 10 minutes late your appointment will be re-booked you will have to pay for another appointment where applicable