Brent SEND Information, Advice and Support Service (SENDIASS)

What we do

Brent SENDIASS receives between 200 and 300 new referrals every year and provide the following areas of support:

  • a free, confidential telephone helpline
  • meet you in person to discuss any concerns you have about your child and how their needs are being met
  • help you to prepare for meetings, appeals and tribunals
  • where possible, support you when you attend meetings
  • explain the assessment and planning process for an EHC plan and ensure you are fully informed and included in all discussions
  • provide information about personal budgets
  • advise you on what you can expect from statutory services and other agencies, particularly at key transition stages
  • explain your rights, roles and responsibilities as parents and carers and what you can expect from the council and school
  • help you communicate your views successfully to professionals working with your child
  • explain how the education system works and what options are available for your child
  • explain how the council aims to meet the needs of children and young people with SEND
  • provide advice and support relating to school exclusions and admissions
  • put you in touch with other organisations that can help, including local support groups, mediation and specialist support services
  • help you to understand reports that have been written by professionals
  • provide information about local policy and practice and legal issues concerning disability, health, education and social care
  • facilitate a support group for parents and carers of children with SEND
  • provide advice on matters such as starting or changing schools and home to school transport.

Range of support

The range and duration of support will vary and will be tailored depending on the individual needs of the case. It may include face-to-face meetings, contact by telephone and/or email.

What we don't do

  • make decisions for you
  • impose our personal views on you
  • help you with other family problems - our role is to support you with SEND issues
  • write reports in your absence.