Accelerated Support Team

Brent’s Accelerated Support Team (AST) provides a rapid-response service to young people between the ages of 11 and 17 and their families. The team intervenes when the situation at home appears to be getting more serious, as well as where there is a risk of the child/children entering the care system if the situation does not improve.

Operating across extended hours (8am–8pm on weekdays and 10am-4pm on weekends), the AST will respond with the right support at the right time, with the aim of working with every member of the family to help resolve their issues. If your family, or a young person in your family, is struggling with issues which are getting more serious, the team can be mobilised quickly, providing intensive support for up to 12 weeks to address problems such as:

  • Family relationship breakdown
  • Reluctance to live within parental boundaries
  • Communication issues
  • Children going missing from home
  • Emotional difficulties
  • Difficulty managing addiction
  • Children involved in crime and gang-related worries

To be eligible for support, children and young people must meet the criteria set out below. 

Main criteria

1: A child or young person, between the ages of 11-17 years old, who is in crisis and requiring early intervention to prevent future entry into local authority care

2: A child or young person who is between the ages of 11 and 17 years old, who is in crisis and at imminent risk of entry in local authority care

Secondary criteria

1: Where underlining conditions related to child/adult mental health impact on the family’s relationship and could lead to family breakdown.

2: Where the child or young person is in receipt of a criminal disposal or is at risk of offending or vulnerable to negative peer influences.

3: Where levels of conflict/aggression between the child or young person and their parents/carers are of growing concern

4: Where the young person’s behavioural difficulties are such that parental capacity is significantly reduced/compromised and there is likelihood of family breakdown

5: Where early indicators identify that a child or young person is at risk of/experiencing actual harm in relation to regular missing episodes and exploitation

6: Where the young person or parent neglects to use self-care skills due to alternative priorities, e.g. alcohol/substance misuse

How to make a referral

Families and professionals who wish to make a referral to the service should contact Brent Family Front Door on 0209 937 4300 or email 

Age group

11 - 17 (older if the young person has special educational needs)


Brent Civic Centre, Engineers Way, Wembley, Middlesex, HA9 OFJ,

Contact number

0208 937 4033