Assistant Manager - White City

How to apply

Please complete the Brent Works registration form and email along with your CV to brent.works@brent.gov.uk.

Please ensure you submit the completed form with your CV, or your application will not be processed. The Equality and Diversity Monitoring section of the application is voluntary.

 

 

Job Title Assistant Manager - White City
Location
Westfield - White City
Reference Code
TP2711/ BW539
Contract hours

40 per week - You must be flexible and willing to work late evenings and weekends on a shift rota basis (store opening hours are 10am-10pm - Christmas period will be 9am to 11pm) 

Salary

£22,000 per annum + Benefits

Number of vacancies

Estimated start date

Immediate

Application closing date 5 December 2018

Summary

A revolutionary product, which is one of the biggest selling mattress brands in the world is now recruiting for an experienced retail Assistant Manager for their at Westfield's in White City. As the Assistant Manager you will support the Store Manager and have full accountability of managing all aspects of the store. You are required to provide leadership, organisation and motivation to a team of Sales Associates. You will deliver and maintain exceptional customer service and through your leadership you will be able to develop the team to be ambassadors of the brand.

The role and responsibilities

  • Support the Store Manager with all daily operations across the store
  • Lead and motivate your team to deliver an excellent customer journey experience
  • Ensure your store is always super fit to trade & promote the Brand
  • Deputise when the Store Manager is away from the business
  • Ensure effective communication with Store Manager at all times
  • Lead and motivate your team, set clear expectations through effective communication, providing feedback and coaching
  • Develop and train your team to ensure they have the skills to carry out their role
  • Analyse management information to understand performance shortfalls and market changes to determine a business plan for improvement with the Store Manager
  • Ensure all Health & Safety aspects of the store are current and up to date and you comply with regulations
  • Ensure the operational compliance of the store through timely & accurate implementation of all company Health & Safety, Administration & Security directives
  • Contribute to the wider Brand Store Business Plan

Skills and experience

  • Passionate about delivering excellent customer service
  • Drive to deliver and exceed results
  • Operate with honesty and integrity
  • Be a role model and lead by example through a hands on approach
  • Ensure effective communication with Store Manager
  • Work at pace and make decisions with confidence
  • Take ownership and personal responsibility for performance
  • Demonstrate tenacity and resilience
  • Excellent communication skills
  • Confidence to influence at all levels
  • Effectively plan and organise
  • Adhere to company’s policies and procedures
  • Must be able to work and willingness to work flexible hours to meet the needs of the business

Please note that if you are successful for the interview you will be required to do a short presentation in what you would do within the first 3-6 months of the AM role if you were successful. (Can be on PowerPoint, Word, flip chart, etc)

Closing Date: 5th December 2018
CV Review Date:
7th December 2018
Possible Interview Date: December

How to apply

Please complete the Brent Works registration form and email along with your CV to brent.works@brent.gov.uk.

Please ensure you submit the completed form with your CV, or your application will not be processed. The Equality and Diversity Monitoring section of the application is voluntary.