Care & Support Workers

How to apply

Please complete the registration form and email along with your CV to

Please ensure you complete all sections of the form, including the Equality & Diversity Monitoring section and submit both the form and CV together or your application will not be processed.



Job Title  

Care & Support Worker                              

Employer reference
Contract hours


Full Time 36 hours per week (7am-10pm rota basis, includes evening, nights and weekend.)

Salary  £24,462-£26,274 per annum
Number of vacancies


Estimated start date


Application closing date

28 May 2019


Tudor Gardens is a supported living project for adults with profound Learning Disabilities. The project provides care and support to this very vulnerable group, whilst promoting personalisation and independence.


The role and responsibilities

  • To work to support service users in a respectful, honest, supportive and empowering manner, according to the standards laid out by Brent Council and Direct Services.
  • To build links with Care Managers and work jointly with other Direct Services staff to assess service users’ needs.
  • To work with individual service users to identify life goals and to work with the Team Leaders to ensure service users outcomes are being achieved.
  • To facilitate the delivery of service user’s Support Plans together with service users and their families /support networks, drawing on resources and advice available within the service unit and the wider environment of Brent. To act as keyworker ensuring service users wants and needs are incorporated into all planning cycles.
  • To support service users in planning and organising social, recreational and leisure activities, planning journeys, holidays, attending appointments and accompanying service users on such activities.
  • To identify risks which may arise and involve professional staff as necessary in resolving or clarifying potentially risky situations involving service users and to report back to the Team Leader/Manager.
  • To work as part of a team providing high quality day care services for people with learning disabilities, physical disabilities, autism and challenging behaviour which enables service users to live with a maximum of choice and independence, participating in a wide range of community based activities, designed to meet their individual need.
  • To be responsible for the wellbeing of service users, giving adequate support to maximise their dignity, independence, privacy and choice of how they spend their days and to treat all clients, equally and with respect irrespective of gender, race ethnicity or age.
  • To support service users using a person centred approach. This will include the implementation of their Support Plans in partnership with the service user, Care Managers and other relevant parties.
  • To be involved in a range of development activities which contribute to the further development of a socially inclusive service model that enable service users to access mainstream facilities/activities in their local community.
  • To build up particular expertise in one or two key areas, for example, employment, volunteering, sports, leisure and healthy living, education, knowledge of cultural and faith resources.
  • To be flexible and creative in supporting service users to access opportunities for meaningful activity.
  • To seek out other resources helpful to the service user, liaising with other agencies and aiding communication as needed.
  • To work with each service user to maximise their personal capabilities, developing living and coping skills and working towards a greater degree of independence.
  • To liaise with service users’ families /support networks to support access to community networks as part of the above process.
  • To assist service users with their personal care needs as appropriate ensuring awareness of each individual’s culture, dignity and showing respect at all times.      
  • This may involve washing, dressing, toileting, feeding, intimate personal care, administering medication.      
  • Lifting and handling of service users and the use of equipment as necessary. To effectively manage challenging behaviour and only using breakaway techniques or physical restraint in line with Adult Social Services Protocol and the council’s policies.
  • To identify safeguarding issues and report immediately back to the Team Leader
  • To run relevant service user activities in line with the aims of the service.
  • With support from the relevant Team Leader, to develop specific knowledge and contribute to the further development of the service’s work in this areas to include employment, volunteering, sports, leisure and healthy living, education to enhance how service users spend their day
  • To keep day to day records of work with service users and other work as required
  • To ensure that records are accurate, legible and up to date and to be proactive in ensuring a continued understanding of all relevant procedures
  • To manage service user’s cash and other monies whilst on duty, ensuring clear records are maintained in accordance to financial procedures
  • To immediately report any injury sustained through work to the Team Leader
  • To follow training and codes of practice for Health and Safety Work e.g. moving and handling and protective clothing, COSHH
  • Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults.

Key characteristics and skills

  • Has a level 3 Health and Social Care qualification, or equivalent Essential
  • Willing to consider applicants whoa re due to complete Level 3 Health and Social care in the next 6 months
  • Knowledge of the policies and procedures related to the safeguarding of vulnerable adults.
  • Knowledge of the personalisation agenda.
  • Knowledge of the management of people with challenging behaviour and autism.
  • Health and Safety Regulations.
  • Lifting and Handling.
  • Appropriate equipment and aids to use with people with learning disabilities.
  • Significant proven experience working with adults with challenging behaviour and autism.
  • Experience of providing all aspects of personal care.
  • Experience of providing recreational and educational activities.
  • Responding to emergencies i.e. falls, seizures, fire emergency, evacuation and identifying safeguarding measures.
  • To deal with challenging behaviour and report any incident or accident immediately.
  • Proven skills in supporting service users to access a range of community activities, employment or educational support.
  • Demonstrate examples of working with service users families to support service users to achieve their goals.
  • Effective written, word processing and verbal communication, skills.
  • Proven skills in and evaluating and monitoring service users’ progress.
  • Ability to work independently and as part of a team.
  • Demonstrative ability to be sensitive, respectful an appropriate in dealing with service users, families and other associates of the service users.
  • To be physically fit to undertake activities i.e. personal care, swimming, travelling on public transport.
How to apply

Please complete the registration form and email along with your CV to

Please ensure you complete all sections of the form, including the Equality & Diversity Monitoring section and submit both the form and CV together or your application will not be processed.