Housing Apprentice

How to apply

Please complete the registration form and email along with your CV to brent.works@brent.gov.uk.

Please ensure you submit the completed form with your CV, or your application will not be processed. The Equality and Diversity Monitoring section of the application is voluntary.

 

 

Job Title  Housing Apprentice
Location
Wembley (with some travel to Hertford Office when required)
Reference Code
BW897
Contract hours

Monday – Friday 35 hours a week 9-5pm

Salary

£8.24 per hour

Number of vacancies  2
Potential qualification and progress 

CIH Level 2 Certificate in Housing Practices

Estimated start date

 September 2019

Length of apprenticeship

12-15 months

Eligibility criteria

Minimum GCSE English and Maths Grade D or above desired

Application closing date

 02 August 2019

Summary

An award-winning housing association with over 40 years’ experience who own and manage over 20,000 homes across London, Hertfordshire and the South East are seeking two dedicated and reliable Housing Apprentices to join their team.


The role and responsibilities

 

  • To provide support and assistance to the business by providing first class customer service to Internal and External clients.
  • To build their knowledge regarding the Housing sector and obtain a professional qualification from Chartered Institute of Housing
  • To Support colleagues within the Housing Team in the day to day delivery of office functions.
  • To answer telephone enquiries from internal and external customers.
  • To support in the process of invoicing and payments within the Customer Services Directorate.
  • To support customers in exploring their housing options.
  • To develop the skills and knowledge consistent with the post of Housing Apprentice
  • Adopt and comply with Network values, policies and procedures, and regulatory frameworks including
  • You’ll mainly be based at our Wembley offices but there will be times when you’ll be working in our Hertford offices. For this, we’ll cover travel costs

 

Skills and experience

  • Minimum GCSE English and Maths Grade D or above desired

  • You will need to pass a basic English and Maths test before your application can be shortlisted

  • Experience is not required for this role as on the job learning and support will be provided

  • Willing to take personal ownership and responsibility to get things done

  • Able to treat everyone with respect and take full part in meetings

  • Optimistic with a can-do attitude

  • Willing to undertake a basic DBS check

  • Drivers preferred but not essential

How to apply

Please complete the registration form and email along with your CV to brent.works@brent.gov.uk.

Please ensure you submit the completed form with your CV, or your application will not be processed. The Equality and Diversity Monitoring section of the application is voluntary.