Store Supervisor (Retail)

How to apply

Please complete the Brent Works registration form and email along with your CV to brent.works@brent.gov.uk.

Please ensure you submit the completed form with your CV, or your application will not be processed. The Equality and Diversity Monitoring section of the application is voluntary.

 

 

Job Title

Store Supervisor (Retail)

Location

Wembley Park

Reference Code
BW977
Contract hours

40Hrs Per Week (rota basis including evenings & weekends)

Salary Competitive
Number of vacancies

2

Estimated start date

March 2020

Application closing date 6th March 2020

Summary

An exciting opportunity to work in the vibrant London Designer Outlet, for a luxury eyewear brand due to open in March. As a store supervisor you will support the management team in ensuring that all sales targets and operational needs are met; you will be the key link between the business and its staff to ensure they are adequately trained and supported to deliver the perfect customer experience day after day.

The role and responsibilities

  • Assisting the management team in exceeding the profitability expectations for the store in sales
  • Assisting the management team in exceeding all KPI targets
  • Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store
  • Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom
  • Maintain high communication levels with every team member including coaching on a regular basis
  • Maintaining solid product knowledge
  • Achieving individual sales targets
  • Demonstrating ability to work successfully in a team with all company employees
  • Opening and closing store when required.
  • You will be visibly adhering to the rules and guidelines as expressed in the company hand book, and ensuring your team does the same.  
  • You will embody a Brand ambassador, consistently presenting a positive attitude toward the merchandise and the company
  • Organise and or participate in store meetings, stock takes and other related functions
  • Assuming and completing other duties as assigned by management from time to time
  • Working any additional hours as to the requirements of the job

Skills and experience

  • At least 1 year Supervisory or 2 years Key-holder experience
  • Excellent communication, interpersonal and coaching skills
  • Must have the ability to motivate a team to achieve and exceed sales targets
  • Knowledge of and passion for the luxury retail and the fashion industry.
  • Must be commercially aware with sales focus to help maximize conversion and cross selling
  • Must be able to multi-task with solid organizational and time-management skills.
  • Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts. Overnights may be required

Please note: Priority will be given to Brent residents in the first instance.

How to apply

Please complete the Brent Works registration form and email along with your CV to brent.works@brent.gov.uk.

Please ensure you submit the completed form with your CV, or your application will not be processed. The Equality and Diversity Monitoring section of the application is voluntary.