Hospitality

 

Job Title Hospitality
Location
LDO
Reference Code
LDO700
Contract hours Full time - Permanent & Casual positions
Estimated start date Immediately
Application closing date Ongoing

 

The role and responsibilities

  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately
  • Act as the contact point between Front of the House and Back of the House staff
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
  • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
  • Ensure food is served in accordance with safety standards (e.g. proper temperature)
  • Check in with customers and take additional orders or refill water, as needed
  • Remove dirty dishes and utensils
  • Answer guests’ questions about ingredients and menu items
  • Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
  • Make sure families with young children get kids menus and special silverware sets

Skills and experience

  • Experience of working in a hospitality environment  
  • A passion for delivering excellent customer services
  • Excellent Communication skills
  • Positive Attitude with a willingness to learn other skills
  • Willingness to work as part of a team or autonomously is a key part of the role
  • Ability to use your initiative
  • Flexibility to working patterns is essential
  • Reliable and Good timekeeper