Download the Brent Noise App
Brent Noise App – it’s in your hands!
Having trouble with noisy neighbours? Brent Council has a tool to help residents report noise. Using the free Noise App is the easiest way to gather evidence of nuisance noise.
Anyone with access to a mobile phone or tablet will be able to send noise recordings of problem noise affecting them to us for review. The free Noise App provides an easy way for you to gather more information of nuisance noise when we cannot get to you.
Why the Noise App?
We accept that residents will sometimes want to report noise problems to the council outside our service hours or at times when we are not able to visit to assess the problem. At the moment residents can report nuisance directly to the council during our service hours but cannot provide evidence of a noise problem in a way we can use to take further action. The Noise App provides another way of reporting noise issues affecting you directly, even when the council cannot get to you to make an assessment.
How will the App work?
The Noise App is easy to use. Once you have downloaded the App and registered you will be able to record details of the problem noise and send them straight to the council for review. We will receive a recording and any extra details about the noise you provide in one go – which should provide all the information we need to decide what to do next. You can make reports against specific noise types. Reports outside these noise types will not be actioned. If you are experiencing anti-social behaviours, please report to firstname.lastname@example.org
A qualifying threshold of three or four separate nuisance-level incidents within a 4-week period is usually required to open an investigation. One-off or infrequent incidents will be logged for monitoring but no further action will be taken.
Residents who do not own a smart phone or tablet can download a Nuisance Incident Diary (.doc, 204.0kB). Please maintain a log of nuisance incidents for four weeks before returning the diary to us.
You can also report noise nuisance during our service hours by telephone. Reports of smoke from bonfires, dust from building sites or commercial premises, smells from commercial premises or glare from artificial light reported against a specified address can be made through our online reporting form at any time.
For more information about The Noise App and to download the app, visit the Noise App website.