Communal repair, safety and maintenance
Generally, as a leaseholder you are responsible for repairs inside your home and for items only you use. Brent Council is responsible for repairing and maintaining the structure, outside and shared parts of the building you live in, the cost of which is recovered through your service charges or major works invoices.
If you need a repair or need maintenance to be carried out to a shared area, you should report it to us immediately.
Note: Brent Council has the right to enter your home to check what repairs are needed and carry them out if we are responsible for them. We will give you notice in writing unless there is an emergency. We will always try our best to contact you first.