Contact us about housing

The address for all housing services is:

Brent Civic Centre
Engineers Way
Wembley HA9 0FJ

Opening hours: Monday to Friday 9am to 5pm.

Are you facing homelessness?

If you are currently homeless or facing the threat of homelessness then you may be eligible for housing assistance.

Apply for Housing Assistance

You can visit our Customer Services Centre at the Brent Civic Centre a hub, contact point or your local library to use a computer. You can also nominate a friend or family member to help if you need assistance completing your application online.

General contacts

Contact number: Call 020 8937 2000, 9am to 5pm (Monday to Friday)

Option 1 - Temporary accommodation (if you are currently in temporary accommodation)

Option 2 - Housing Needs Locata (any questions about bidding)

Option 3 - Housing Needs options (for single person / childless couples, families with children and fleeing domestic abuse)

Outside of office hours call 020 8937 1234

General housing advice:
Housing register: use our online contact form

Private Housing Services

Contact number: 020 8937 2384

Private Housing Services provides a range of services to owner occupiers, private tenants and landlords which include:

Lettings schemes

The Procurement and Projects Team offer a range of lettings schemes that may be of interest to landlords. For further information please contact 020 8937 2777 or

Council tenants and leaseholders

First Wave Housing residents

Housing benefit

To register for Housing Benefit, register or log in to My Account 

Report overcrowding or unlicensed properties

For more information or advice on whether a property needs to be licensed, is licensed, or regarding any concerns with how privately rented property is being managed, please contact us on or 020 8937 2384/2385.