Contact us about housing

The address for all housing services is:

Brent Civic Centre
Engineers Way
Wembley HA9 0FJ

Opening hours: Monday to Friday 9am to 5pm.

Are you facing homelessness?

We may be able to provide advice if you are homeless or threatened with homelessness and you are unable to make provisions for yourself. You can make an application to receive further advice and information about your housing issue. To make an application, you will need access to a computer and have a number of details to hand to complete an online application. To make an application, please register on our Brent customer portal.

If you don’t have access to a computer, you may visit our Customer Services centre at the Brent Civic Centre or your local library to use a computer. You may also refer to your family/friends or other support networks to help if need assistance completing your online application.

General contacts

Contact number: Call 020 8937 2000, 9am to 5pm (Monday to Friday)

Option 1 - Temporary accommodation (if you are currently in temporary accommodation)

Option 2 - Housing Needs Locata (any questions about bidding)

Option 3 - Housing Needs options (for single person / childless couples, families with children and fleeing domestic abuse)

Outside of office hours call 020 8937 1234

General housing advice:
Housing register: use our online contact form

Private Housing Services

Contact number: 020 8937 2384

Private Housing Services provides a range of services to owner occupiers, private tenants and landlords which include:

Lettings schemes

The Procurement and Projects Team offer a range of lettings schemes that may be of interest to landlords. For further information please contact 020 8937 2777 or

Council tenants and leaseholders

First Wave Housing residents

Housing benefit

To register for Housing Benefit, access the MyAccount