How do I cancel my season ticket?
Step 1
Log into your account - See 'How do I log into my account?' if you need help with this.
Step 2
The next page will list all of your season ticket applications. Click on the 'Edit' button for the season ticket you wish to cancel.
Step 3
Scroll down to the Vehicles section and click on 'Cancel Permit'.
Step 4
Please enter the reasons you want to cancel and click 'Submit Request'. Any refund due will be processed within 10 working days.
You will receive a refund for the remaining days left on the season ticket minus the 30 day notice period.
Am I eligible for the salary sacrifice scheme?
The salary sacrifice scheme is only available to Brent Council employees.