Drains, gullies and sewers

Gullies (roadside gutters and drains) collect water running off the road and over pavement kerbs so it can go down drains into the sewer system and we are responsible for ensuring that road gullies are kept clean and running.

Gullies can become blocked and overflow through leaves, debris and grit collecting in the gully pot. This can lead to roadside flooding.

We do not maintain gullies on private roads. However to arrange a quote from us to come and clear them please email highwaysandinfrastructure@brent.gov.uk.

We also respond to emergency requests to unblock gullies that are causing floods.

Who to report what to

  • Blocked road gullies - Use our Cleaner Brent app or email highwaysandinfrastructure@brent.gov.uk.
  • Blocked sewers in the road - Contact Thames Water
  • Water from a premises overflow pipe (leaking water) - Contact your local water authority supplier Thames Water or Affinity
  • Blocked drains in houses built before October 1937 and where the drains are shared - Contact Thames Water
  • Blocked drains in houses where homeowners are certain that the drainage is entirely their own responsibility, or blocked drains in houses who share drain systems with other properties - Homeowners must make their own arrangements for a suitably qualified drainage expert or builder to carry out works to any defects found.
  • Blocked drains in Brent Housing Management houses - Tenants should contact Brent Housing Management to arrange for the works to be carried out.
  • Missing drain or manhole cover? Use our Cleaner Brent app

Still not sure about who is responsible?

Thames Water have useful information on who is responsible for drains and sewers.