Taxi cards

During the Covid-19 period, the scheme has been extended to carers, personal assistants and other persons known to the Taxi Card holder. They are able to use their Taxi-card to collect medical prescriptions, shopping etc which is especially relevant whilst a cardholder is shielding. London Councils have also agreed to this change and sent text messages to all holders.

Brent have agreed to extend this scheme to 31 December 2020 for all Taxi-card holders and make it part of the flexibility of the Taxi-card Scheme as standard, after this date.

Customers using taxis and private hire vehicles should use a face covering for the duration of all journeys. Please find guidance on Face coverings: when to wear one and how to make your own.

Taxicard is a scheme that provides subsidised transport for people who have a serious long‐term mobility impairment, or severe sight impairment, and difficulty in using mainstream public transport.

Taxicard holders make journeys in licensed London taxis and private hire vehicles, and the subsidy applies directly to each trip. Residents qualifying for this scheme can use the service to:

  • visit relatives
  • shopping
  • other social events.

You should not use your Taxicard for any personal hospital appointments. Please contact your GP or hospital to arrange patient transport.

Trips: 8 per month which can roll over into the next month.

£8.30/£9.30/£10.80 maximum subsidies per trip

Minimum fare: £2.50

Double swiping is allowed. This allows Taxicard users to swipe their cards twice in a single trip and use two trip allocations to cover one long journey.

Your Taxicard can be used anytime, 24 hours a day, 365 days of the year, subject to taxi and private hire vehicle availability. Please note, not all black taxis participate in this scheme. Further information on how to book a taxi is below.

Am I Eligible?

If you have one of the following benefits, then you are normally entitled to a Taxicard.

  • Higher Rate of the Mobility Component of Disability Living Allowance (HRMCDLA) for life / indefinite period.
  • Registered as Severely Sight Impaired/Blind.
  • War Pensioner's Mobility Supplement (WPMS).

All other applications may be subject to a mobility assessment specialist for further assessment. You will be contacted separately if this is necessary. Please remember to supply all up-to-date medical evidence of your condition, proof of ID, proof of your address and proof of your entitlement to any of the above with your application form as well as any proof of the above.

Fraud checks

The council carry out checks to prevent and detect fraud. All types of fraud and corruption allegations affecting the council are investigated, including those related to Independent Travel consisting of Blue Badge, Freedom Passes, Taxi-Card Service. View further information, including how we may file and retain records.