Census 2021

What is the census?

The census is a survey that happens every 10 years and provides a picture of all the people and households in England and Wales. The census is unique. No other survey gives as much detail about us and the society we live in.
All kinds of organisations, from local authorities to charities, use the information to help provide the services we all need, including transport, education and healthcare. Without the census, it would be much more difficult to do this.

The Office for National Statistics (ONS) runs the census in England and Wales, and the next one will happen on Sunday 21 March 2021.

The ONS holds the information and it is kept secure for 100 years.

For more information about the Census 2021 visit the ONS website

Make it Count – Winners announced!

We want to send a big thank you to everyone who participated in our Census Youth competition- Make it Count and helped make it a success.

A special congratulations to Katrina, the winner of the £350 Amazon Voucher and the Make it Count competition.

All of the entries were amazing. We are very happy that the youth understand and appreciate the importance of the Census.

You still have time to complete your Census questionnaire

Nine out of ten households across England and Wales have completed their questionnaire – but everyone must take part. Every household is required by law to complete the census. Even though Census Day – 21 March 2021 – has been and gone, it is not too late to fill out your form and avoid a fine.

All households were sent a letter in the post in early March with instructions for taking part. If you have lost the letter or have a second address - including a caravan - you have not visited, go to www.census.gov.uk to request an online completion code for your address via SMS text message.

If you know someone who doesn't have the skills or confidence to do the census online, help is at hand. We have four census support centres in Brent, offering phone and face to face and language support. Go to https://census.gov.uk/help/find-a-census-support-centre to find a centre near you.

You can also call our Freephone contact centre. Call 0800 141 2021 for help or to order a paper questionnaire. Alternatively you can call 07452934420 for help.

Field officers will help and encourage those who have not yet filled in their census questionnaire online or on paper and direct them to the support services they need.

  • Field staff will never need to enter people’s houses;
  • They will always be socially distanced, be equipped with PPE and work in line with all government guidance.
  • They will be operating in the same way as a postal or food delivery visit.
  • They also carry ID to show they are genuinely working on the census

How will taking part in the census benefit me?

Census 2021 will help give the best picture of the needs of everyone living in England and Wales.
A total of 94% of people took part in the last census, helping each area receive its share of public funding. By taking part, you’ll be helping make sure you and your community get the services you need now and in the future.
You must complete the census by law. If you do not, or if you supply false information, you could be fined up to £1,000.

What to expect?

Census 2021 will be the first digital-first census. It’s easy to do and can be done on any device.
Once you receive an access code from the ONS, you should go online and enter the code into the ONS secure website to get started.

Census questionnaires 

Need help completing the census?

The ONS are aiming to make it easy for everyone to take part in Census 2021.

Guidance will be provided in a range of languages and accessible formats.

If you need help, there will be an online help area as well as support available by phone, webchat, email, social media and text message.

If you can’t get online, you can call the census helpline to request a paper copy of the Census 2021.

There will also be a range of Census Support Centres across Brent to provide face-to-face support.

Contact us

If you have any questions about the Census 2021, please get in touch with the ONS Census helpline or the Brent Census Team:

Census helpline:
Email: census.customerservices@ons.gov.uk
Call: 0800 141 2021 (free)
Language helpline: 0800 587 2021 (free)

Brent census team:
Email: Census@brent.gov.uk
Call: 020 8937 6844 

Things to do:


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