Coronavirus update: For the latest updates on Coronavirus (COVID-19), visit the NHS website or view Brent-specific information.

We are carrying out essential maintenance on Saturday 28 March. During this time My Account will be unavailable between 8am and 1pm. We apologise for any inconvenience caused.

Civic Centre, Libraries and Leisure Centres

Medical assistance

If you are displaying symptoms of Coronavirus and they worsen during home isolation or are no better after 7 days, use the NHS 111 online service. Do not go to places like a GP surgery, pharmacy or hospital. If you have no internet access, you should call NHS 111. For a medical emergency dial 999. 

NHS 111 


Contact Brent Customer Services


Check library opening hours


The current challenges that we are all facing with coronavirus (COVID-19), mean that we have to take sensible decisions based on official guidance, and what we feel is the right thing to do for our residents, staff and councillors.

With this in mind, we have made the decision to close some council buildings to protect the safety and wellbeing of staff and residents, and to promote social distancing as per the Government’s current advice. Further details on this are set out below.

Brent Civic Centre

The Civic Centre is now closed to the public until further notice. This is to protect your safety and wellbeing, in line with the Government's latest advice.

Customer Service Centre

The Customer Service Centre in Brent Civic Centre is now closed until further notice.

Remember you can log into your My Account where you can manage your payments, apply for benefit and support claims, tell us if your circumstances have changed and access a range of other council services, and this is available 24 hours a day, seven days a week.

If you do need to speak to someone, the telephone Contact Centre is still open as normal from Monday to Friday, 9am-5pm. Call us on 020 8937 1234.

Registration and Nationality Service

The following registration and nationality services will not be available for three weeks from Tuesday 24 March 2020, in line with the Government's latest advice:

  • Birth registration
  • Notice of intent to marry or join in civil partnership
  • Marriage and civil partnership ceremonies
  • Citizenship ceremonies
  • Certificate requests
  • Re-registrations
  • Corrections

If you have an appointment, the registration team will be in touch to cancel.

Death registrations will still take place, but by pre-arranged appointments only. Please call 020 8937 1010 to book.

We appreciate your cooperation with registration staff at this difficult time. Please follow staff instructions to keep you, your family and Brent staff safe.

Libraries

All Libraries, as well as Brent Museum, Gallery and Archives, have now closed until further notice.

We have also suspended the library events programme.

For more information, please see the news story on library closures.

Leisure Centres

All Leisure Centres in the borough have now closed until further notice.

These are Bridge Park Community Leisure Centre, Vale Farm Sports Centre and Willesden Sports Centre.

There are still ways you keep up your fitness even while you’re at home. Visit Sport England’s website for some ideas on how to stay active.

Medical assistance

If you are displaying symptoms of Coronavirus and they worsen during home isolation or are no better after 7 days, use the NHS 111 online service. Do not go to places like a GP surgery, pharmacy or hospital. If you have no internet access, you should call NHS 111. For a medical emergency dial 999. 

NHS 111 


Contact Brent Customer Services


Check library opening hours