Identity document scanning service
Brent Council provides an identity document scanning scheme for those applying to the EU settlement scheme. If you do not have access to an android device you can make an appointment, or walk in to bring your passport of biometric residence card where it can be scanned and verified for you. There is a £14 charge for this service, (£24 at weekends). For more details and to book an appointment visit the registration website.
Services for vulnerable residents
Central government has provided funding to organisations to support residents who may be unable to apply on their own. Organisations provide specialist help to different groups of people. The long list of organisations is available here.
The details of the organisations providing help in and around Brent and the groups of people they are able to help are below. The government website has all the up to date information for these organisations including a postcode finder. There is an online form for people who have questions about the scheme and how to apply.
General service including drop-ins and appointment.
Drop-ins available Monday and Friday, 9.30am-12noon at 40-44 Church End, Hendon, NW5 4JT
Appointments available throughout the week (possibly at a different location), contact firstname.lastname@example.org or call 020 8201 7725; 0300 456 8365
General service which includes face-to-face appointments, community outreach, group support, practical IT and language support. They are based in Westminster (NW8 8HJ) Call or email to book an appointment email@example.com 020 7354 9631
Crisis provide support to EU citizens who are homeless. Support is provided in partnership with the Cardinal Hume Centre, West Mission London, Praxis Community Projects, The Connection at St Martin’s, The Passage Day Centre, and Glass Door
EU settlement scheme advice, ID verification and application support for vulnerable EU citizens and non EU family members.
They provide support for:
Gypsy, Roma and Traveller communities
victims of domestic abuse and violence
victims of modern slavery and/or trafficking
children and EU families
people with serious health conditions
residents in care homes
EU black and minority ethnic
young adults who have left care
Telephone advice Monday to Friday 10am to 4pm: 0800 0564 745
Ealing drop-in session: Monday to Wednesday, 10am-2.30pm at Villiers House, Ealing Broadway, Ealing, W5 2PA (above Ealing Broadway Station)
Hounslow drop-in: 1st Floor, Hounslow House, 7 Bath Road, Hounslow, TW3 3EB. Call 0800 0564 745 for times.
Support is for Central and Eastern Europeans and includes language support, digital outreach, face-to-face support, and email support.
Drop-ins Tuesday to Saturday 11.30-1pm, 2-6pm at the Polish social and cultural centre, 238-246 King Street, Hammersmith, W6 0RF
Contact: firstname.lastname@example.org 020 8741 1288
Support for Latin Americans and those who speak Spanish or Portuguese. Support includes face-to-face support, phone support, email support, home visits, complex case advice, language support, legal and social outreach and engagement, and application advice.
Drop in sessions Monday and Tuesday 11am-4pm
Appointments on Wednesday and Thursday 11am-4pm
10 Kingsgate Place, NW6 4TA
Contact: email@example.com 020 7372 5244
Supports victims of modern slavery and human trafficking
Drop-in sessions at Age UK: 1 Thorpe Close, W10 5XL, Wednesday 10am-1pm
Supports vulnerable women and their families who have experienced or are at risk of violence.
Telephone advice line – 020 7118 0267 open on:
Tuesday 11am-1pm and 2-4pm
Wednesday 11am-1pm and 2-4pm
Map of service locations