Coronavirus update: For the latest updates on Coronavirus (COVID-19), visit the NHS website or view Brent-specific information.

We are carrying out essential maintenance on Saturday 28 March. During this time My Account will be unavailable between 8am and 1pm. We apologise for any inconvenience caused.

BACES Carlton Centre customer contact point

Free phones and touch screens are available at contact points to enable you to get information about services the council provide.

Use free phones to make your council enquiry such as:

  • council tax
  • refuse collection
  • housing benefit
  • all other general council enquiries.

Use self help, touch screen computers to access the Brent Internet and other linked web sites.

You can also:

  • bid on Locata, the choice based lettings scheme
  • make council tax payments online
  • apply for free school meals or school places
  • Bulky waste collection
  • access other council services 

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