Some parts of our website and My Account will be unavailable on 22 February 2020.
Customers will not be able to contact us using our online forms or submit a complaint via our website on Saturday 22 February 2020 from 9am to 5pm due to an upgrade being carried out.
Additionally, Housing management and Housing assistance information may be unavailable via My Account during this time. If you need to contact us on Saturday 22 February you can call us on: 020 8937 1234.
This strategy sets out the strategic housing objectives and priorities that we will work to deliver over the five years from 2009 to 2014.
Although its primary focus is on housing, it will operate in the context of the wider strategic priorities agreed by us and our partners, which in turn aim to contribute to national, regional and sub-regional goals.