Making an appeal

Some issues are not dealt with by the complaints procedure but by a specific appeal process.

Parking tickets: (Penalty Charge Notices PCNs)

Planning applications and planning enforcement notices

We include details on how to do an appeal against the refusal of planning permission or an enforcement notice when we send you the decision notice.

Details on how to do this are sent out with the decision notice.

Phone: 020 8937 5210

Email: planandbuild@brent.gov.uk

Council Tax or Business Rate exemption/discount

Appeal to the Valuation Office (VO), HM Revenues & Customs, Harrow Valuation Office, Aspect Gate, 166 College Road, Harrow, HA1 1BH.

Phone: 020 8276 2800.

Please note that you must continue to pay while the appeal is being considered. Refunds will be made if necessary, once the decision has been made.

Housing Benefit/Council Tax Benefit

We give you details of how to challenge a decision about your benefit when we send you the decision notice.

Details on how to do this are sent out with the decision notice.

Phone: 020 8937 1800

Use our online enquiry form

School admissions

School Admissions Team, Brent Civic Centre, Engineers Way, Wembley, HA9 0FJ

Phone: 020 8937 3110

Email: school.admissions@brent.gov.uk 

Special educational needs

Special Education Team, Brent Civic Centre, Engineers Way, Wembley, HA9 0FJ

Phone: 020 8937 3229

Email: sen.assessments@brent.gov.uk