Accessing Council Tax online

With an online council tax account, you can:

  • set up or change a Direct Debit
  • tell us if you are moving or planning to move
  • apply for a single persons discount
  • view a summary of your Council Tax
  • view your payments and statements
  • sign up to e-Billing
  • view or download council tax statements
  • tell us about a change to status of your property
  • view previous account details
  • set up an account for another property
  • contact the Council Tax team

How to activate the Council Tax service

To activate your online Council Tax account for the first time, you will need a notification letter or email from us with your Council Tax details. 

  • Create an account on the customer portal
  • Access Council Tax service
  • Click on 'Activate your council tax account'
  • Enter the following information as show on your bill
    • Council tax account number
    • Enter your first or given names exactly as they appear on your Council Tax bill. Only include your middle name if is stated on your bill. Please include a space between each name.
    • Last name
    • Property details
    • Security question - either the method of last council tax payment or the sort code (Applicable only if direct debit is set up on the account)