How to reset My Account password

Use the 'reset password' link on the login page if you have forgotten your password. Remember to enter the email address that you used to initially sign up for your Brent My Account. 

Reset your password on the Login page here 

Step 1: When you click on 'email me a temporary password', you will get the message below:

 Step 2: When you have logged into your personal email, the email will appear as below.

Step 3: Once you have entered your temporary password emailed to you, you will get the below message.

password changedForgotten your secret answer? 

To reset your password you will need to know your secret answers set by you at registration.  If you do not remember the secret question and answer, please speak to one of our advisors on the web chat below.

Web chat