Popular questions about Brent Housing Management


How do I access Housing Management services on My Account?

To create a Housing Management services account or to view your rent and repairs information you will need to enter the following criteria:

  • Full name: (pre-populated from My Account)
  • Date of Birth (as on your tenancy agreement)
  • Rent Account number (five to seven digit number which can be found on your rent statement)

Please note that your rent account number is different to your rent payment reference.

Leasehold service charges - coming soon

Leaseholders will soon be able to check their service charge accounts with My Account.

Problems accessing My Account?

If you are having problems logging in or accessing My Account you can read the technical support for My Account.