Pay your social care bill

Direct Debit is a quick and easy way to pay your Care Charges each month.  You’ll be told in advance how much will be collected, and payments are taken automatically two weeks after the invoice date.

You are also protected by the Direct Debit Guarantee, which promises that you will get your money back straight away if anything goes wrong.

Setting up online Direct Debit

You can set up a Direct Debit online at any time.

To do this you will need:

• Customer Reference Number from invoice
• bank name
• bank account number
• bank sort code
• name as it appears on your bank account

Set up a Direct Debit

Note, the collection amount may vary in accordance with the Council's billing and subject to annual increase.

What happens next

We’ll send you a confirmation email to let you know we’ve received your application.

It can take up to 10 days for us to set up your Direct Debit so you may need to make payments using another method. When it's set up, you'll get a replacement bill showing when your payments will be taken.

You can cancel your Direct Debit at any time.

You can pay online at any time with a debit or credit card.

We support all Visa and Mastercard branded cards but we do not accept:

• Diners card
• Discover
• JCB

For pre-paid cards these should be Visa or Mastercard branded.

You will need the payment reference number stated on the giro slip, for example, 21345/404041. The Reference can be found on the left hand side of your bank giro slip.

If you are in a public place we strongly advise you make sure you are not overlooked as you enter your details to prevent them being misused by somebody else.

Pay online