Making the most of My Account
We are aware of a problem that is affecting access to My Account. You may find that you can't log in, that it is takes longer than normal to access some pages or that some services may not be available. If you have any problems, please wait 10 minutes and try again. We are working with our technology partners to fix these issues and will share any updates on our website. We apologise for any inconvenience caused.
If you need help, please call us on: 020 8937 1234.
Create your Account
You can set up an account in minutes, find out how
About My Account
Find out what you can do in My Account and the services you can access
Manage your Council Tax
Activate and manage your Council Tax through My Account
Manage your benefits
Activate and manage your Housing Benefits and Council Tax Support
Manage your tenant or leaseholder account
How to activate your tenant and leaseholder account online
Technical help and support
Check for common issues and how information on how to resolve them