Making the most of My Account
We are aware of a problem that is affecting access to My Account. You may find that you can't log in, that it is takes longer than normal to access some pages or that some services may not be available. If you have any problems, please wait 10 minutes and try again. We are working with our technology partners to fix these issues and will share any updates on our website. We apologise for any inconvenience caused.
If you need help, please call us on: 020 8937 1234.
You can set up an account in minutes, find out how
Find out what you can do in My Account and the services you can access
Activate and manage your Council Tax through My Account
Activate and manage your Housing Benefits and Council Tax Support
How to activate your tenant and leaseholder account online
Check for common issues and how information on how to resolve them