Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.
Food safety and hygiene
What do you want to do?
Find out about
How to register your food businessÂ
Before opening your business, you will need to register your food business with us
Food help and advice
Find more information on food allergens, alerts, labelling and food poisoning
Licences and certificates
Depending on the type of food business you run you may need a licence or certificate
Food business waste
It’s important that everyone working for you knows the best way to get rid of waste from your kitchen
Training and food business schemes
By law, all food handlers must receive adequate supervision, instruction or training in food hygiene for the work that they do
Inspections and ratings
All food businesses are inspected to ensure that the food is safe to consume and then given a hygiene rating
Food safety regulations
You must ensure that the food that they produce is safe to eat, of an acceptable quality and is properly labelled