Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.
Business rates
If you use a building or part of a building for non-domestic purposes, then you will most likely have to pay business rates.
What do you want to do?
Manage your Business Rates online
Local businesses can now check and manage their Business Rates account online using our new online portal. Register today to get started.
Find out about
How to pay your business rates
Pay online, by direct debit and get details about other ways to pay
How are business rates calculated
Find out how much your business might have to pay and whether you are entitled to business rates relief
What happens if I do not pay
Let us know if you're having problems paying your business rates, we may be able to help.
What are business rates
Business rates are charged on most non-domestic premises, including shops, offices, pubs, warehouses and factories
Who pays business rates
Find out more about who is liable for business rate payments
How to reduce your business rates
You may be eligible for a reduction in business rates if you qualify under one of our criteria