Water main repairs on High Road, Willesden
Thames Water is carrying out essential repairs to an old water main on High Road, Willesden. To keep traffic flowing, temporary traffic lights and parking suspensions are in place. Unfortunately, some motorists are ignoring these restrictions, causing significant congestion. Please do not park in the suspended bays.

The works are expected to last until the first week in October. If possible, please avoid the area during this period. Thames Water apologises for any inconvenience.

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Clinical waste

Clinical waste collections for residents

Important changes to the Clinical Waste service

From 1 April 2023, yellow and black “tiger” stripe bags will no longer be provided, and you will need to place items, such as nappies, feminine hygiene products and incontinence waste in your grey bins.

To dispose of these items, double bag the used items, seal it and put them in your grey rubbish bin.

If you were a user prior to 1st April 2023 of the clinical waste service, please see written communication sent about the changes.

Sharps collection (yellow box)

Use this service to arrange collections of:

Syringes and needles
Vials
Any contaminated disposable sharp item

Do not dispose of sharps in your normal household waste or recycling bins

Sharps boxes are now collected on demand.

When your box is almost full, please request a collection by filling out the below request form. The box must be sealed before collection. If required, we will also provide a replacement sharps box.

Boxes should be left in front of your property the night before or by 7am on the day of collection.

Request a sharps collection

Hazardous clinical waste collections (yellow bags)

Use this service to arrange a collection of:

stoma and dialysis bags (empty bags into the toilet first)
catheters
used bandages and dressings
other potentially infectious waste e.g. some samples and diagnostic kits.

Bags should be tied and left in front of your property the night before (no later than 7am on the day of) collection.

Split bags will not be collected.

How to set up your clinical waste collection (yellow bags)

To request a hazardous waste collection service and your first set of bags, contact us.

Report a missed clinical waste collection

If your clinical waste hasn't been collected on your agreed collection day and you have followed instructions for collection, contact us.